Frequently Asked Questions - Dallas News | myFOXdfw.com

Frequently Asked Questions

Got a question? Need an answer? Check out this list of the most frequently-asked questions here on myFOXdfw.com. If this page doesn't help, e-mail website@kdfwfox4.com.


Q: How can I find a specific story or link mentioned on FOX 4 News on myFOXdfw.com?

The easiest way to find stories on myFOXdfw.com is to search the site by keywords associated with your story. For example, if you want to watch Richard Ray's latest Lone Star Adventure segment on river otters, you should search for terms like "Lone Star," "Richard Ray" or "river otter."

Stories are not archived on myFOXdfw.com by date. However, it is possible to narrow your search to the past 24 hours, week, month or year. The Local News page also list the 100 most recently published local news stories.

Please note that not all stories that air on FOX 4 News are published to myFOXdfw.com.

Links and phone numbers mentioned on television can usually be found on the Links Mentioned on FOX 4 page.

Contact info for other FOX-owned properties, including FOX News, click here to download a contact sheet.


Q: How can I get a copy of a news story?

KDFW FOX 4 and myFOXdfw.com do not sell or give away news video.


Q: I missed my favorite show. How can I get a copy?

Neither KDFW FOX 4 nor the FOX network can provide or sell videos of any shows, specials or movies that air on FOX 4, unless a special telephone number is announced at the end of the show.

FOX on Demand does provide some episodes of FOX network shows for online viewing.


Q: Can I re-watch video that was streamed live on myFOXdfw.com?

In most cases, it is possible to rewind the in the live video player live to watch newscasts and events streamed earlier in the day. However, sometimes video is only available for the duration of the event. We occasionally upload highlights or video clips to myFOXdfw.com after the fact as space and bandwidth permit.


Q: I'm having a technical problem with the site. Can I get some help?

Please use the Contact Us form to send technical questions to the myFOXdfw.com Web staff. Or, if you are having problems viewing video, see Player Help.


Q: How can I submit a birthday listing to appear on Good Day?

See Let Good Day Wish You a Happy Birthday for details.


Q: How can I contact a reporter, send a news tip or reach someone for Tell It to Tim, Viewer's Voice, Deal or Dud, etc.

Most FOX 4 personalities have included their e-mail address in their biography. Search myFOXdfw.com by name or visit the Personalities page to find specific reporters.

Please visit the Contact Us page to send us news tips or to reach someone about Tell It to Tim, Viewer's Voice, Deal or Dud or other regular segments.


Q: Can I send you news video or photos I've taken?

We love viewer-submitted news! We encourage you to email your photos and video to fox4@myfoxdfw.com. Be sure to tell us your name and where the pictures were taken!


Q: Can I put myFOXdfw.com news or video on my own site?

myFOXdfw.com RSS Feeds are available for all major categories of content on the site. Click on an orange RSS icon to open the feed. These feed URLs can be used with any site aggregator.

You can also put some video from myFOXdfw.com on your own site or social network page. Click on the Share or Embed button in the video player for options.


Q: I'm having problems with other members in the myFOXdfw.com chat room. What can I do?

The myFOXdfw.com chat rooms have community policing tools, however, there is not always a monitor available. To report any member, blog or media for violating the Terms of Service, click on its flag icon or link. For problems that persist, e-mail website@kdfwfox4.com.


Q: Will you post information about my upcoming event?

We welcome event listings on the myFOXdfw.com community calendar. Post your listings on the calendar. Press releases can be sent to kdfw@kdfwfox4.com.

If you have a commercial or paid advertisement question, please see Advertise with myFOXdfw.com.


Q: My favorite show has been canceled. What can I do?

If the show in question is a FOX Network show (airing in primetime), you can write to:

FOX Publicity
ATTN: (Show Title)
P.O. Box 900
Beverly Hills, CA 90213

Or you can e-mail AskFOX@FOX.com. If the show in question is a syndicated show (airing outside of primetime), send a letter to:

KDFW FOX 4
ATTN: Programming Dept.
400 N. Griffin St.
Dallas, TX 75202

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KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

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