Wrong TV leads to customer service headache - Dallas News | myFOXdfw.com

Wrong TV leads to customer service headache

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ATLANTA -

Too often fixing a simple customer service problem can be maddening. A woman got the wrong big screen TV in the box, but the big box retailer wouldn't let her return it.

But the Fox 5 Call for Action team manages to get results. The I-Team's Dana Fowle has one more success story.

  • I-Team Story Archive

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    For decades, Atlantans have woken up to Tom Sullivan on their radios.  But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
    For decades, Atlantans have woken up to Tom Sullivan on their radios.  But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
  • FOX 5 I-Team investigates

    May 16, 2013 10:39 PM 2013-05-17 15:16:51 GMT
    The FOX 5 I-Team found a pattern of payments and perks to one family by the local district attorney's office, and it's a pattern that has critics crying favoritism.
    The FOX 5 I-Team found a pattern of payments and perks to one family by the local district attorney's office, and it's a pattern that has critics crying favoritism.
  • FOX 5 I-Team investigates

    Wednesday, May 15 2013 10:32 PM EDT2013-05-16 02:32:39 GMT
    A local man says Atlanta Mayor Kasim Reed and Reed's ex-girlfriend got him fired from his city job. The man told the FOX 5 I-Team about the federal whistleblower lawsuit he's filed and why he wants the city to pay up.
    A local man says Atlanta Mayor Kasim Reed and Reed's ex-girlfriend got him fired from his city job. The man told the FOX 5 I-Team about the federal whistleblower lawsuit he's filed and why he wants the city to pay up.

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  • Good Day Archive

  • Sunday, May 19 2013 7:55 PM EDT2013-05-19 23:55:43 GMT
    Throughout the month of May, Good Day Atlanta will be featuring an app each day!
    Throughout the month of May, Good Day Atlanta will be featuring an app each day! FOX Consumer Reporter Steve Noviello thinks you will find these apps useful, and perhaps you'll even save a buck or two!
  • Friday, May 17 2013 6:31 PM EDT2013-05-17 22:31:42 GMT
    For decades, Atlantans have woken up to Tom Sullivan on their radios.  But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
    For decades, Atlantans have woken up to Tom Sullivan on their radios.  But you might not know that he's also somewhat of an expert eBay seller, and he's got quite a story to tell.
  • Friday, May 17 2013 11:28 AM EDT2013-05-17 15:28:00 GMT
    They say the third time's a charm, and that's certainly the case for Candice Glover.  A third try on American Idol was just what she needed, and on Thursday night she was crowned the season 12 champ.
    They say the third time's a charm, and that's certainly the case for Candice Glover.  A third try on American Idol was just what she needed, and on Thursday night she was crowned the season 12 champ.
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