State investigators are now at the Heritage Oaks Nursing Home in Arlington. They've opened a probe after receiving complaints that workers abused an elderly Alzheimer's patient.
FOX 4 first reported about 83-year-old Mynez Carter on Tuesday. Her family put a hidden camera in her room because they found unexplained bruises and noticed her acting fearful, dodging away from anyone who tried to embrace her.
They were outraged after seeing the video, which they said showed rough treatment. In one instance a worker putting a pillow under Carter's head can be seen pulling her hair and pushing her head. In another instance a worker pinches her leg.
Allison Lowery, a spokeswoman for the Department of Aging and Disability Services, said it is responding to complaints made within the past 24 hours involving Ms. Carter's treatment, including one filed by the nursing home's administrator as required by law.
Lowery said Heritage Oaks has a state rating of 50 out of a possible 100 points. That is considerably lower than the state average of 66 among facilities that accept Medicaid and Medicare.
It had three serious violations during the past year in patient care, but implemented corrections the state deemed acceptable in March.
Lowery said this current investigation will be thorough.
At least one member of Ms. Carter's family has been at her side since they made the disturbing discovery. They are working on the details for her future care.
They said there was a sign on her door warning workers that her room was under surveillance.
"When I bought the video, the guy at the spy store told me we needed to let them know that there's a video in the room. If they didn't know than we couldn't present it in court if we took anything to court," said Freddie Johnson, Ms. Carter's daughter.
The video even shows one worker apparently looking for and asking about the hidden camera.
Arlington police are also investigating the case. So far no one has been formally charged with a crime.
KDFW FOX 4
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