Fired 911 call taker fights for her job - Dallas News |

Fired 911 call taker fights for her job

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The 911 call taker who was fired after she told a murdered woman's family she couldn't help them is still fighting to get her job back.

On Thursday, Angela Graham met with an assistant city manager to appeal her termination.

"Still unemployed and just making it day by day," she said.

She was fired following the death of Deanne Cook.

Police said Cook was killed by her ex-husband Delvecchio Patrick on Aug. 17. Graham answered the phone when Cook's family called 911 two days later and asked for a welfare check at her home.

The 18-year employee told them no officer would come out and that they should instead check with the jails and hospitals.

Graham maintains she followed policy.

"That's what I was taught back in the 90s. Now if it changed throughout the time frame, I didn't go to any other training," she said.

Cook's family kicked in her door and found her dead.

"It's hard for her right now. Like I said, we found her and for a mother to have to bury a daughter, but then to have to live with the vision, the everything. I mean, it's hard for her," Karletha Gundy, the victim's relative, said shortly after her death.

Graham's attorney doesn't think it was fair of the city to fire her and not any of the other people who handled Cook's cries for help.

She had also called 911 on the day of her death to report that Patrick was beating her. Officers were dispatched to her house but they left when no one answered the door.

"They were trying to prioritize what happened with Mrs. Graham over what took place the night of the event. That's what they were trying to make a priority and it should not have been," said Ron Wright with Texas Justice Seekers.

The person who took Cook's 911 call was only suspended, but later resigned.

Dallas Police Chief David Brown attended the meeting about the appeal to explain his decision to terminate Graham. In the past he's said she had two previous similar violations.

After the hour-long meeting, Graham said her story has not changed. She claims she shared the truth.

"That I did what I was trained to do," she said.

The city has up to 10 days to decide whether the firing will be upheld or overturned.

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