Company's reputation hijacked by Flat Rate Movers, LLC - Dallas News | myFOXdfw.com

FOX 5 I-Team investigates

Company's reputation hijacked by Flat Rate Movers, LLC

Posted: Updated:
ATLANTA -

A local moving company's good name has been hijacked by a rogue moving company. Atlanta Flat Rate Movers says the confusion is costing them not only money, but their reputation.

They're a family business, and have been around seven years. They work hard to stay in good standing with the Better Business Bureau. But there's another company in town with a similar name, Flat Rate Movers, LLC. The names are nearly the same, but how they do business is not.

Atlanta Flat Rate Movers is licensed and insured. The company gets good marks with the BBB.  But customers of Flat Rate Movers, LLC have complained about its customer service to the I-Team.

A year and a half ago, Alex Breslav ran the operation at Flat Rate Movers, LLC. Federal investigators say the owner is rarely seen and has been associated with 10 different moving companies.  The feds shut them down, but they re-opened using another name, sometimes with someone else's name.

LaShunda and Brannon Burrage run Atlanta Flat Rate Movers.  A few years ago they told us they started to see an odd pattern of complaints coming in from customers who they'd never worked with.

"It would be single moms who had to relocate to another state for a job, and their things were being held hostage because Flat Rate Movers wanted more money than they originally quoted them," said LaShunda Burrage of Atlanta Flat Rate Movers.

Rick Streng blasted the knock-off company on an online complaint board. He says his moving price shot up $1,500 from the time they loaded him until they were ready for delivery.  He called to complain, but like many others rang up the wrong company.

"I got a wonderful lady who explained in detail that they're constantly getting confused by similar names," said Streng.

A little Internet research and Atlanta Flat Rate movers realized that not only was this other company mimicking their name but also piggybacking their hard-earned reputation.

"They refer their customers to our Better Business Bureau page and claim it as their own," said Burrage.

Federal investigators say they were looking into the company, but that was a year and a half ago. In an e-mail sent to the I-Team on Tuesday, they say Flat Rate Movers does not have operating authority and it has been served final orders to submit an operation plan.

If you are planning a move soon, you may want to visit Protect Your Move.

  • I-Team Story ArchiveMore>>

  • Dr. Commander cries on witness stand

    Dr. Commander cries on witness stand

    Thursday, August 21 2014 10:12 PM EDT2014-08-22 02:12:43 GMT
    The man who claims to have thousands of Hindu followers around the world took the witness stand in his federal money laundering trial and broke down in tears.
    The man who claims to have thousands of Hindu followers around the world took the witness stand in his federal money laundering trial and broke down in tears.
  • Developer: Kenerly never asked for bribe

    Developer: Kenerly never asked for bribe

    Wednesday, August 20 2014 10:18 PM EDT2014-08-21 02:18:28 GMT
    Prosecutors considered him their key witness, a longtime Gwinnett developer given immunity to spill what he knew about corruption inside county government. David Jenkins testified before a Gwinnett grand jury in 2010. He also met multiple times with prosecutors. Those interviews were videotaped. Four years later, prosecutors agreed to a no contest plea bargain with former commissioner Kevin Kenerly on one count of bribery. He will serve 10 years on probation and pay a $10,000 fine.
    Prosecutors considered him their key witness, a longtime Gwinnett developer given immunity to spill what he knew about corruption inside county government. David Jenkins testified before a Gwinnett grand jury in 2010. He also met multiple times with prosecutors. Those interviews were videotaped. Four years later, prosecutors agreed to a no contest plea bargain with former commissioner Kevin Kenerly on one count of bribery. He will serve 10 years on probation and pay a $10,000 fine.
  • Control your debit or credit card by remote control

    Control your debit or credit card by remote control

    Wednesday, August 20 2014 8:35 AM EDT2014-08-20 12:35:26 GMT
    Oh, that awful feeling when you think your credit or debit card is safely tucked into your wallet, but it's still shopping. Somebody, somewhere has got your card number and is using it. What if you could turn off that card?
    Oh, that awful feeling when you think your credit or debit card is safely tucked into your wallet, but it's still shopping. Somebody, somewhere has got your card number and is using it. What if you could turn off that card?
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • SKYFOX Traffic

    Tips for navigating around Georgia Dome traffic

    Tips for navigating around Georgia Dome traffic

    Thursday, August 21 2014 9:16 AM EDT2014-08-21 13:16:27 GMT
    For the next three years, if you plan to be anywhere near the Georgia Dome, expect delays and plan ahead. That's the word from officials as we head into fall, the Dome's busiest time of the year.
    For the next three years, if you plan to be anywhere near the Georgia Dome, expect delays and plan ahead. That's the word from officials as we head into fall, the Dome's busiest time of the year.
  • Good Day Atlanta Extra

    Paula Deen: 'I'm happier, more solid, I'm smarter'

    Paula Deen: 'I'm happier, more solid, I'm smarter'

    Wednesday, August 20 2014 11:14 AM EDT2014-08-20 15:14:12 GMT
    Celebrity chef Paula Deen says she is 'happier and smarter' after a controversial year in the spotlight. Deen joined Good Day's Paul Milliken to candidly discuss the lessons she's learned, and her hopes for the future.
    Celebrity chef Paula Deen says she is 'happier and smarter' after a controversial year in the spotlight. Deen joined Good Day's Paul Milliken to candidly discuss the lessons she's learned, and her hopes for the future.
Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices