Despite being without power since Superstorm Sandy in October, some people in the Breezy Point neighborhood are still getting power bills.
One woman says her bills are quadruple what they normally average. And this comes after LIPA cut the power off before the storm, at her request.
Marianne Scarino says the had the power cut off at the home the Saturday before the storm as a precaution.
The storm ravaged the neighborhood and Scarino says her home is still in shambles two months later. She lost everything inside the home her husband and her were planning to spend their retirement.
What she does have, despite not having power, are continuing power bills. The first post-Sandy bill was for $140, even though her monthly power bills average around $30.
"They're billing exorbitant amounts for a period when we had no power whatsoever," Scarino says.
Despite receiving another letter telling her to disregard that bill, she received another bill for $156 just days later.
They now owe over $300, because LIPA is estimating bills, even though the power lines are actually not even attached to the house.
Scarino says she called LIPA's customer service line. She says she was told to pay the bills or they would turn her over to a collections agency.
Frustrated, Scarino called Fox 5 News. A call to LIPA got an answer a few hours later in the way of a statement.
"We spoke with the customer today and have advised her to hold off on payment while we do a thorough review of the account in order to make sure we issue a bill that's consistent with the home's energy usage. We did apologize for any inconvenience," the statement read.
While it appears Scarino's issue will be resolved soon, it's still unclear if she is the only LIPA customer getting billed for power that's been disconnected.
Wednesday, June 19 2013 4:30 PM EDT2013-06-19 20:30:42 GMT
The FBI has found possible human remains in a dig at the New York City house once occupied by a famous gangster. An FBI spokesman confirmed Wednesday that agents found material that they want to test as part of an investigation.
The FBI has found possible human remains in a dig at the New York City house once occupied by a famous gangster. An FBI spokesman confirmed Wednesday that agents found material that they want to test as part of an investigation.
Wednesday, June 19 2013 7:07 AM EDT2013-06-19 11:07:13 GMT
Photo courtesy of @N42_21_W71_04)
Riders should anticipate some changes but "near normal" service on the Long Island Rail Road for the morning rush.
Riders should anticipate some changes but "near normal" service on the Long Island Rail Road for the morning rush. Crews have been working to repair tracks and switches after Monday's derailment.
Wednesday, June 19 2013 6:07 AM EDT2013-06-19 10:07:22 GMT
NYC
Nearly 3 million New Yorkers' homes are now in evacuation zones that cover more than a third of the city's population, under new maps released Tuesday.
Nearly 3 million New Yorkers' homes are now in evacuation zones that cover more than a third of the city's population, under new maps released Tuesday.In the wake of Superstorm Sandy, officials said last month, the number of zones would double and encompass about 600,000 more residents.
Tuesday, June 18 2013 9:50 PM EDT2013-06-19 01:50:52 GMT
FDNY photo via Twitter
Emergency responders rescued a worker who was trapped when a trench collapsed Tuesday evening at a Queens construction site that was supposed to be closed.
Emergency responders rescued a worker who was trapped when a trench collapsed Tuesday evening at a Queens construction site that was supposed to be closed.
Tuesday, June 18 2013 8:34 PM EDT2013-06-19 00:34:07 GMT
It's a sight that can trigger dread. The low-battery message appears on your cell phone when there's no charger around.
It's a sight that can trigger dread. The low-battery message appears on your cell phone when there's no charger around. Now New York City has teamed up with AT&T to install 25 solar powered charging stations over the summer.