Detroit EMS visits residential tower to promote proper 911 usage - Dallas News | myFOXdfw.com

Detroit EMS visits residential tower to promote proper 911 usage

Posted: Updated:
Bicentennial Tower in Detroit averages several hundred 911 calls each year. Bicentennial Tower in Detroit averages several hundred 911 calls each year.
DETROIT (WJBK) -

Plagued by budget cuts, Detroit EMS crews have run ragged trying to respond to calls with less manpower, but a growing number of frivolous calls are tying them up when they should be handling "real" emergencies.

Detroit EMS is the busiest ambulance system in the state, and the run volume also ranks high nationally.  2012 exceeded 135,000 calls for help.

"Sometimes people abuse it and call with nonsense," said Toni Ivory.

She lives at the Bicentennial Tower in Midtown.  The high rise averages several hundred 911 calls each year.  Residents said Detroit EMS made a recent visit to encourage them that a 911 call is used for a true emergency.

The biggest repeat customers for EMS runs are the Rosa Parks bus depot downtown and Detroit's three casinos.  Why a high volume of runs to casinos?  An EMS supervisor told me casinos are known to have a strong senior citizen customer base, but the supervisor said there is also a significant percentage of casino employees that use 911, employees that feel ill and may request a check-up, but may or may not decline a trip to the hospital.

Detroit Medical Center's DMC Express has a contract to provide an ambulance for Detroit's three casinos, but if they are busy, Detroit EMS will respond.

Carolyn Terry said Detroit EMS gets a thumbs up for responding quickly to Bicentennial Tower, and she said she and her neighbors know the importance of using 911 for true emergencies only.

"It's always important.  We don't play with 911," she said.

  • Local NewsLocal NewsMore>>

  • Rescue mission offers second chance to those who need it most

    Rescue mission offers second chance to those who need it most

    Friday, August 1 2014 6:39 PM EDT2014-08-01 22:39:11 GMT
    Mark Jones whips up a quick house salad with bacon, and he does it with pride.Not long ago -- he was homeless and living in a shelter. Now, thanks to Detroit Rescue Mission Ministries -- he has big news to share."I just got hired in on the 21st," Jones said.A full time job cooking in the kitchen at Cornerstone Bistro in Highland Park. He completed a 12-week training program which includes passing the state certification exam. And the 48-year-old has plenty of specialties."I cook lasagne, gumb...
    Mark Jones whips up a quick house salad with bacon, and he does it with pride.Not long ago -- he was homeless and living in a shelter. Now, thanks to Detroit Rescue Mission Ministries -- he has big news to share."I just got hired in on the 21st," Jones said.A full time job cooking in the kitchen at Cornerstone Bistro in Highland Park. He completed a 12-week training program which includes passing the state certification exam. And the 48-year-old has plenty of specialties."I cook lasagne, gumb...
  • Recycled car program helps those in need

    Recycled car program helps those in need

    Friday, August 1 2014 6:16 PM EDT2014-08-01 22:16:24 GMT
    "Life has been a struggle for me since I was little," said Debra Gregory. "(It) continues to be very hard." For years, abusive relationships and a string of domestic issues kept Gregory from owning her own car and moving forward. But today all that changed -- thanks to charitable organizations like 1-800 charity cars.Gregory was chosen by the charitable organization which works with the National Auto Body Council's Recycled Rides program to donate vehicles to those in need."I can go to the do...
    "Life has been a struggle for me since I was little," said Debra Gregory. "(It) continues to be very hard." For years, abusive relationships and a string of domestic issues kept Gregory from owning her own car and moving forward. But today all that changed -- thanks to charitable organizations like 1-800 charity cars.Gregory was chosen by the charitable organization which works with the National Auto Body Council's Recycled Rides program to donate vehicles to those in need."I can go to the do...
  • Undercover agents at murdered Armada teen's funeral

    Undercover agents at murdered Armada teen's funeral

    Friday, August 1 2014 6:07 PM EDT2014-08-01 22:07:12 GMT
    A community, clad in pink, gathered Friday for the funeral of the murdered Armada teen, April Millsap.
    A community, clad in pink, gathered Friday for the funeral of the murdered Armada teen, April Millsap.
  • Ron SavageRon SavageMore>>

  • Sunday's storm captured by Fox 2 viewers

    Sunday's storm captured by Fox 2 viewers

    Sunday, July 27 2014 11:48 PM EDT2014-07-28 03:48:38 GMT
    We have more video of the storm and storm damage from across southeast Michigan. It's Fox 2 viewer pics and video that you sent to us.
    We have more video of the storm and storm damage from across southeast Michigan. It's Fox 2 viewer pics and video that you sent to us.
  • Livonia man dies after 2 dogs attack him

    Livonia man dies after 2 dogs attack him

    Saturday, July 26 2014 9:48 PM EDT2014-07-27 01:48:03 GMT
    A 46-year-old Livonia man was killed Wednesday evening after he was attacked by two dogs while jogging in Metamora.
    A 46-year-old Livonia man was killed Wednesday evening after he was attacked by two dogs while jogging in Metamora.
  • FBI joins the search for Armada teen's killer

    FBI joins the search for Armada teen's killer

    Friday, July 25 2014 11:08 PM EDT2014-07-26 03:08:38 GMT
    The FBI has joined the investigation team searching for the killer of a 14-year-old Armada girl, April Millsap.
    The FBI has joined the investigation team searching for the killer of a 14-year-old Armada girl, April Millsap. Authorities also say they are now looking for a small motorcycle in addition to the gray, dented van seen in the area.
Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices