Shorter wait times among Dallas 911 improvements - Dallas News | myFOXdfw.com

Shorter wait times among Dallas 911 improvements

Posted: Updated:
DALLAS -

Shorter wait times are among the improvements Dallas has made to its 911 system after changes were made last year.

In September 2012 it took 15 seconds on average for a call to be answered and only about 70% of calls were answered within ten seconds.

Over the past five months more supervisors have been hired at the Dallas call center. A swing shift has also been added and call taker salaries have been adjusted.

By February, the average time to answer a call has dropped by two seconds and nearly 96% of calls were being answered in ten seconds.

Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices