Conn. police: Cable outage not 911-worthy - Dallas News | myFOXdfw.com

Conn. police: Cable outage not 911-worthy

Posted: Updated:

JOHN CHRISTOFFERSEN | AP

NEW HAVEN, Conn. (AP) -- When a cable television outage hit Connecticut shoreline communities during prime-time Sunday night viewing, viewers jumped to action.

Some residents reached out to their state senator. Others called police. One even called 911 in Fairfield.

The calls to police in Fairfield prompted a warning from the local police department: Such an outage is "neither an emergency or a police-related concern," it wrote on Facebook. The post warned that 911 should be used for life-threatening emergencies only and misuse of the 911 system may result in an arrest.

The panic over missing "Breaking Bad" or the Yankees-Red Sox game brought ridicule on social media, with some users needling Fairfield County, one of the most affluent counties in America.

But in the town of Fairfield, those who called the routine lines may have been concerned about losing phone service, said Sgt. Suzanne Lussier.

Some people also lost both phone and Internet service, said state Sen. Bob Duff of Norwalk. He said he received hundreds of inquiries through Facebook and Twitter and that with retweets and Facebook sharing, the conversation reached into the thousands.

Cablevision said Sunday night there was a commercial power failure in its Norwalk facility and that "the power matter has been resolved and service has been restored to our customers."

Duff said he received an initial tweet that service was out in Norwalk and the tweeter couldn't get through to Cablevision. Seconds later, he began receiving more comments that the problem went beyond Norwalk to surrounding towns.

Duff said many people have bundled services including cable, phone and Internet and some were worried especially about losing phone service. One person needed Internet access for a final exam.

"It disrupts your day and it gets very frustrating," Duff said, noting that callers had trouble reaching Cablevision.

"I have NOOO channel's yet," a woman posted on Facebook. "My 4yr old is going crazy over her Nick Jr!"

Finally, the ordeal ended.

"Can report that everything is back on in South Norwalk," one woman posted on Facebook. "Very happy Breaking Bad fan and Giants fan here!"

Copyright 2013 The Associated Press.

  • Connecticut NewsConnecticut NewsMore>>

  • Transgender teen escapes from custody

    Transgender teen escapes from custody

    A transgender girl whose imprisonment without criminal charges raised an outcry among her advocates has escaped from custody in Connecticut.
    A transgender girl whose imprisonment without criminal charges raised an outcry among her advocates has escaped from custody in Connecticut.
  • Street gangs tone down use of colors, tattoos

    Street gangs tone down use of colors, tattoos

    Tuesday, September 16 2014 8:19 AM EDT2014-09-16 12:19:09 GMT
    Law enforcement officials from coast to coast say street gangs are shying away from wearing their colors and are covering up or even altering their tattoos to avoid detection by police.  Hartford, Connecticut, Police Sgt. Johnmichael O'Hare says gone are the days when the Bloods wore red from head to toe. All you'll see now, he says, is maybe a red handkerchief sticking out of a back pocket.


    Law enforcement officials from coast to coast say street gangs are shying away from wearing their colors and are covering up or even altering their tattoos to avoid detection by police.  Hartford, Connecticut, Police Sgt. Johnmichael O'Hare says gone are the days when the Bloods wore red from head to toe. All you'll see now, he says, is maybe a red handkerchief sticking out of a back pocket.


  • Lawsuit settlements reached in Metro-North crash

    Lawsuit settlements reached in Metro-North crash

    Monday, September 15 2014 8:39 PM EDT2014-09-16 00:39:39 GMT
    Four of 28 people who sued the Metro-North Railroad in federal court after being injured in a Bridgeport train crash last year have settled with the commuter railroad.
    Four of 28 people who sued the Metro-North Railroad in federal court after being injured in a train crash in Connecticut last year have settled with the commuter railroad.
Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices