Conn. police: Cable outage not 911-worthy - Dallas News | myFOXdfw.com

Conn. police: Cable outage not 911-worthy

Posted: Updated:

JOHN CHRISTOFFERSEN | AP

NEW HAVEN, Conn. (AP) -- When a cable television outage hit Connecticut shoreline communities during prime-time Sunday night viewing, viewers jumped to action.

Some residents reached out to their state senator. Others called police. One even called 911 in Fairfield.

The calls to police in Fairfield prompted a warning from the local police department: Such an outage is "neither an emergency or a police-related concern," it wrote on Facebook. The post warned that 911 should be used for life-threatening emergencies only and misuse of the 911 system may result in an arrest.

The panic over missing "Breaking Bad" or the Yankees-Red Sox game brought ridicule on social media, with some users needling Fairfield County, one of the most affluent counties in America.

But in the town of Fairfield, those who called the routine lines may have been concerned about losing phone service, said Sgt. Suzanne Lussier.

Some people also lost both phone and Internet service, said state Sen. Bob Duff of Norwalk. He said he received hundreds of inquiries through Facebook and Twitter and that with retweets and Facebook sharing, the conversation reached into the thousands.

Cablevision said Sunday night there was a commercial power failure in its Norwalk facility and that "the power matter has been resolved and service has been restored to our customers."

Duff said he received an initial tweet that service was out in Norwalk and the tweeter couldn't get through to Cablevision. Seconds later, he began receiving more comments that the problem went beyond Norwalk to surrounding towns.

Duff said many people have bundled services including cable, phone and Internet and some were worried especially about losing phone service. One person needed Internet access for a final exam.

"It disrupts your day and it gets very frustrating," Duff said, noting that callers had trouble reaching Cablevision.

"I have NOOO channel's yet," a woman posted on Facebook. "My 4yr old is going crazy over her Nick Jr!"

Finally, the ordeal ended.

"Can report that everything is back on in South Norwalk," one woman posted on Facebook. "Very happy Breaking Bad fan and Giants fan here!"

Copyright 2013 The Associated Press.

  • Connecticut NewsConnecticut NewsMore>>

  • Metro-North safety practices faulted

    Metro-North safety practices faulted

    Wednesday, August 27 2014 6:07 PM EDT2014-08-27 22:07:45 GMT
    The Metro-North Railroad has sacrificed safety for on-time performance, according to a report released Wednesday by a Metropolitan Transportation Authority panel. The report echoes an assessment conducted this year by the Federal Railroad Administration, which investigated after a string of Metro-North accidents including a December 2013 derailment that killed four riders in the Bronx.
    The Metro-North Railroad has sacrificed safety for on-time performance, according to a report released Wednesday by a Metropolitan Transportation Authority panel. The report echoes an assessment conducted this year by the Federal Railroad Administration, which investigated after a string of Metro-North accidents including a December 2013 derailment that killed four riders in the Bronx.
  • Conn. police dog memorial unveiled

    Conn. police dog memorial unveiled

    Wednesday, August 27 2014 3:40 PM EDT2014-08-27 19:40:50 GMT
    Connecticut officials have unveiled a memorial honoring state police dogs for their courage and sacrifice in serving the public.
    Lt. Gov. Nancy Wyman and other government and police leaders celebrated the new memorial outside state police headquarters in Middletown on Wednesday.
    Connecticut officials have unveiled a memorial honoring state police dogs for their courage and sacrifice in serving the public.
    Lt. Gov. Nancy Wyman and other government and police leaders celebrated the new memorial outside state police headquarters in Middletown on Wednesday.
  • Guns found near Conn. playground

    Guns found near Conn. playground

    Wednesday, August 27 2014 3:37 PM EDT2014-08-27 19:37:52 GMT
    Hamden police say they're trying to determine who hid two handguns near a playground at a child care center - a discovery that scared local parents. Police say a .22-caliber handgun and a 9 mm handgun were found hidden near the Keefe Center Playground as officers worked what they called a "crime suppression detail" on Sunday.
    Hamden police say they're trying to determine who hid two handguns near a playground at a child care center - a discovery that scared local parents. Police say a .22-caliber handgun and a 9 mm handgun were found hidden near the Keefe Center Playground as officers worked what they called a "crime suppression detail" on Sunday.
Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices