Holiday refunds and exchanges: What you need to know - Dallas News | myFOXdfw.com

Holiday refunds and exchanges: What you need to know

Posted: Updated:
ATLANTA -

Holiday shopping season is here, and lots of people are already well on their way to finishing that list.  But if you start too early, there can be a downside, and it's all about the ability to return a gift later.  

Retailers have different return policies.  Sometimes one store will even have a variety of refund rules.  It just depends on what you buy.  So you should ask yourself: If I buy a gift early, can the recipient return it in the new year?

Big retailers tend to do what Walmart is doing: If you buy a gift between November 1 and December 24, the return clock doesn't start until the day after Christmas.  But still, no matter where you shop, you should ask about the policy.  As Mike Boynton with the Atlanta Better Business Bureau said, retailers don't have to take returns. In the state of Georgia, that's a service that's offered by a retailer.

First, you should establish that they have a return policy.  Then, go through this list of questions:

If it's an electronics item, is there a restocking fee?

Will a return only be accepted in the original packaging?

Can it be returned at another store location?

Can the gift be refunded or just exchanged?

Often times, the policy is written on the receipt, but you should always keep the receipt regardless for a few reasons.  You may need it down the road to verify payment or for warranty repairs.

  • I-Team Story ArchiveMore>>

  • Patient: Hospice company failed me too

    Patient: Hospice company failed me too

    Wednesday, August 27 2014 10:37 PM EDT2014-08-28 02:37:56 GMT
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
  • Hidden fees in checking accounts: Who's transparent, who's not

    Hidden fees in checking accounts: Who's transparent, who's not

    Wednesday, August 27 2014 8:10 AM EDT2014-08-27 12:10:06 GMT
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
  • Judge mulling sanctions related to ethics trial

    Judge mulling sanctions related to ethics trial

    Monday, August 25 2014 6:29 PM EDT2014-08-25 22:29:27 GMT
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Outlet Mall shopping secrets

    Outlet Mall shopping secrets

    Friday, August 29 2014 10:43 AM EDT2014-08-29 14:43:26 GMT
    I think this is what many of us assume about outlet mall shopping -- we get rock bottom prices on everything from clothes to housewares on brand names that are either leftovers from last year or this year's overstock. Well, it's not quite like that.
    I think this is what many of us assume about outlet mall shopping -- we get rock bottom prices on everything from clothes to housewares on brand names that are either leftovers from last year or this year's overstock. Well, it's not quite like that.
  • Good Day Atlanta

    Pike Nurseries: Labor Day entertaining and planting

    Pike Nurseries: Labor Day entertaining and planting

    Friday, August 29 2014 9:08 AM EDT2014-08-29 13:08:02 GMT
     Did you know that Pike Nurseries has a Pinterest Board that is chock-full of great entertaining ideas for the Holiday Weekend?
     Did you know that Pike Nurseries has a Pinterest Board that is chock-full of great entertaining ideas for the Holiday Weekend?
Powered by WorldNow

KDFW FOX 4
400 N. Griffin Street
Dallas, Texas 75202

Main Station Directory:
(214) 720-4444
News Fax:
(214) 720-3263 or (214) 720-3333

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices