Buggin' - Water everywhere - Dallas News | myFOXdfw.com

Buggin' - Water everywhere

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People living in a small Tarrant County town are dealing with water woes. They say they are literally being flooded by their water company, so they turned to FOX 4's Saul Garza for help.

"Sometimes I'll come home from work at 2 a.m., and my place has running water around it," said Joe Siefkas.

Siefkas took pictures of his driveway and sidewalk, showing water everywhere.

"It's quite a bit…thousands of gallons of water," he said.

Siefkas lives right next to the Blue Mound water tower, which is owned by Monarch Utilities and operated by Southwest Water Company.

He says that over the last couple of months, both the water tower and ground storage tank have been leaking water.

When FOX 4 spoke with Siefkas last week, his driveway and garage were dry, but his backyard and his neighbor's backyard were wet and soft.

"They say they'll come out and have a technician to look at it, and sometimes, it's four or five hours before they even get out here to shut it off," said Siefkas.

But even when they do have someone come out, he says it's not a long lasting fix, and that at times, workers will hook up a hose and redirect the overflow onto the storm drain.

Monarch Utilities officials say they just fixed the problem, and that the water tower had a hole at the base and had to be welded.

That was in October.

Then in November, the ground storage tank was overflowing because of control wires that had shorted out.

Saul Garza was told that was fixed the week FOX 4 was out there.

In a statement, a Monarch spokesperson said, "Monarch Utilities takes its role as a water provider very seriously and we have responded to our customers' concerns quickly and efficiently. Since these repairs, Monarch Utilities has not received any calls regarding these issues."

Siefkas says he got tired of calling, but is going to keep a watchful eye next door.

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