Buggin' - Loud delivery drivers - Dallas News | myFOXdfw.com

Buggin' - Loud delivery drivers

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Some Keller residents are bugged by the shopping center behind them.

They say drivers making deliveries are not only waking them up, but violating city code, and they say the city isn't enforcing its own rules.

They contacted FOX 4's Saul Garza for help.

"What's bugging me is waking up to the sound of an idling truck, two or three times a week and weekends," said Kelly Graber, who lives right behind the Keller Place Shopping Center on Rufe Snow.

The view from her bedroom window is of the loading dock.

Even though the shopping center has signs posted reminding drivers there's to be absolutely no deliveries or idling from 10 p.m. until 6 a.m., Graber and other residents say the constantly hear noise in the middle of the night.

Graber says that Kroger deliver drivers are especially bad when it comes to noise.  

"My sleep has been terrible," she said. "I'm exhausted."

Graber even recorded a home video of the idling trucks. Even though they were there during the allotted times, she says that's not always the case.

She says she recently spoke with Kroger management, who put up a handmade sign on the loading dock. But Graber says it hasn't helped, and that when she calls police, officers only give verbal warnings.

A spokeswoman for the City of Keller told FOX 4 that since May, they've gotten 10 complaints from several residents about delivery trucks showing up during prohibited times, but only four were still there when officers arrived.

The average response time is about four minutes.

Officers have given three verbal warnings but so far have not issued citations.

A Kroger spokesman says it does not accept deliveries before 6 a.m., but FOX 4 is told they have been working with residents and monitoring the loading area recently to make sure drivers are abiding by the rules.

Kroger has also reportedly ordered more signs for the property while the City of Keller plans to strengthen its ordinance.

Currently, idling isn't against city code.

The issue will be discussed by the city council at the beginning of the year.

If you have something that's bugging you, contact Saul at 214-468-7458.

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