The Urban League of Greater Dallas finally has some answers for lawmakers three days after Senate hearings in North Texas about perceived fraud in the signup process for the Affordable Care Act.
Beverly Mitchell-Brooks, the President of the Urban League, could not attend Monday's hearing due to a prior commitment.
She sent FOX 4 a four-page questionnaire with her answers that she submitted to the panel.
She says the Urban League acted quickly to discipline workers seen on undercover videos shot in Dallas and Irving encouraging an applicant to lie about income and smoking habits on the registration form in order to get a lower premium.
Mitchell-Brooks points out how human error is unavoidable, regardless of training, and tells the committee that one person, a receptionist, was fired, and three navigators were barred from any and all future navigator functions.
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