People stood in line for hours on Christmas Eve to pick up their packages at a distribution center in Fort Worth.
Hundreds of UPS managers from across the nation worked through Tuesday in North Texas, doing their best to get presents delivered by Christmas morning.
UPS said North Texas got behind during the ice storm and further delays occurred when people ordered more online than the system could handle. Hundreds of managers were brought in to help.
"I've been calling them since Wednesday of last week trying to get the status of it," said Nick Hale of an item he ordered.
Most of the people leaving the UPS hub in Fort Worth left with their boxes. People in the long line cheered as customers exited one-by-one with their packages.
UPS allowed customers to arrange to meet the truck back at its hubs, but people had to call ahead of time.
If you haven't received your package from UPS yet, don't expect to see it until after Christmas -- the company won't deliver packages on Christmas Day, even though it's behind.
KDFW FOX 4
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