The delay in UPS services caused big problems for a Colorado man who came to the Metroplex for the Holidays.
Charles King had to reorder his Chase Credit card because of fraudulent charges and the card was caught up in the UPS backlog. Even after being promised a delivery status update, UPS never got back to him.
King is also a disabled veteran who requires medication, which the VA hospital in Denver sent via UPS on December 18th. The medication eventually arrived, but had it gotten to him any later, King would've been forced to go to the emergency room.
"When I talked to the five people I talked to at UPS, all agree that medication should've been a priority," King said. "It took eight days for an overnight package to get here. And then the card, the fact they promised me that I would get a phone call if it wasn't on the truck… and I got no phone call… and it wasn't on the truck!"
King left for Colorado Springs on Saturday, he hopes his card will be delivered there.
KDFW FOX 4
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