DFR making house calls for 911 repeaters - Dallas News | myFOXdfw.com

DFR making house calls for 911 repeaters

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A new year brings a new way for Dallas Fire-Rescue to provide non-emergency health care. For a specific group of people, paramedics will make house calls.

DFR is rolling out a pilot program for people who have had to call 911 often.

"We will focus on individuals who frequent our system a lot," said DFR Assistant Chief Normal Seals. "253 patients in 12 months called us 12 or more times and we delivered service to them."

Those patients will now be treated in the mobile community health care program. Trained paramedics will make sure they understand their own health care needs and how to manage those needs.

"Our aim is for our Dallas Fire-Rescue paramedics to visit with patients in their homes and prevent unnecessary hospital readmissions or emergency visits," said Dr. S. Marshall Isaacs with Parkland Hospital.

The program should free up paramedics for really critical calls, provide better health care to this specific group of people and at the same time save taxpayers money.

The cost to implement the program is $600,000, but the bill for repeat paramedic patients can be in the millions.

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