The family of a murdered Dallas woman wants a change in the way police handle 911 calls about missing people. Additionally, Dallas police have begun an internal investigation into how the department handled a 911 call regarding that woman.
Family members called the police later that night after receiving a frightening phone call from her. LaShaun Steward said she heard her sister screaming in the background.
"Telling someone to ‘Stop! Stop! Get off of me! Stop!' and it was a dude in the background saying ‘Shut up,' ‘Stop screaming,' ‘You don't listen,' and things like that," Steward said.
But the family said no officers came out to talk to them that night. And the officer that came to the house after their second call told them nothing could be done for a week, they said.
On March 9, Kelley's father made a public plea for help finding his daughter. On March 10, police said Kelley was critically missing.
"I feel like they could have gotten a signal from the phone," said Steward.
A preliminary report from medical examiners says Kelley was strangled and beaten, but it does not give her time of death.
Her family members still wonder if the outcome would have been different had police paid more attention to the case.
They've started a petition, with support from Justice Seekers Texas, to create the "Kelley Alert." It would force police to respond when relatives believe a person is in danger.
The Dallas Police Department is expected to respond in a statement later in the day.
Meanwhile, Kelley's killer remains at large.
Her family members issued a plea for anyone with information to come forward.
Rev. Ron Wright says someone knows who killed Kelley, who was the mother of a 2-year-old and was also eight weeks pregnant.
"Somebody saw something and they need to stand up and be a voice and help this family, ‘cause it very well could be your sister, your daughter or your grandbaby next time this happens," said Wright.
This is the second time in two years the city has launched an internal investigation into the handling of 911 calls in a murder case.
Deanna Cook could be heard screaming in a 911 call in August of 2012. The call was not categorized as urgent, and despite officers being sent to her home, her body was not found for two days.
Several workers were disciplined, and the city overhauled the way it handles 911 calls.
KDFW FOX 4
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