Dallas VA among facilities that rank poorly in wait times - Dallas News | myFOXdfw.com

Dallas VA among facilities that rank poorly in wait times

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Four medical centers serving veterans in Texas have some of the nation's worst wait times for new patients.

A federal report released Monday shows that Texas' eight Veterans Affairs Department medical centers scheduled at least 92 percent of their patients for appointments within 30 days. However, facilities in Harlingen, El Paso, Dallas and Amarillo rank among the longest waits for new patients.

The audit found there were 1,042 appointments at the Dallas VA that took between 91-120 days, which is the second-highest nationwide, coming in behind Gainesville, Florida.

Dallas had more appointments taking between 91-120 days than three other Texas VA hospitals combined.

The audit also found 160 appointments went beyond the 120 days, which puts Dallas in the middle to high range nationwide.

The Texas Valley Coastal Bend facility in Harlingen averaged a 145-day wait for new patients seeking specialist care, the nation's worst backlog. The next longest is El Paso's medical center at 90 days.

Harlingen also ranked second worst for new patients seeking primary care, at 85 days.

The centers in Amarillo, El Paso and Dallas ranked in the top 10 for new patients seeking mental health care.
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